Certificado

Un mois de retard suite au délais annoncé

J’ai beaucoup apprécié que vous me teniez régulièrement au courant des délais de livraison, de cette façon, je ne craignais pas d’avoir effectué cet achat et de m’être trompé en achetant en ligne avec vous! Merci

Great customer service, glasses were delayed but shipped soon after they were available. Very good quality and original product. Read a few bad reviews so I was hesitant earlier, but I am glad I experienced it for myself and enjoyed it. I ordered the mui mui sunnies!

Although my order got me correctly, I was confused and dissatisfied by the website. Since my order was delayed by several weeks (its my understanding it was an issue with production) but I was unclear why my order never showed up on my customer profile. The website told me a few times it was not found despite the fact that I received a confirmation email. This caused me a bit of anxiety and think that needs improvement from Visual-click.

TERRIBLE EXPERIENCE!!!

order #661059

*** 1.Purchased on 2024-12-01 and received the sunglasses on 2024-12-30. Delayed for a long time.

*** 2.There are four deep scratches on the sunglasses. I have sent Visual-Click.com the pictures of defective product and a unboxing video, but they don't respond.

*** 3.I returned the defective sunglasses, and have been charged a fixed cost of *** € and an additional costs with the customs. If you don’t buy something, you still have to pay for it.

The delay was too much!

Honestly, I was pretty hesitant on ordering from here, but after taking the chance and ordering from visual-click. I'm so happy with my glasses and will definitely be coming back for any future purchases. The turn around isn't bad coming from EU to US so be patient for anyone else ordering.

Pues la verdad, recibir esta encuesta cuando aun no he recibido el producto, me parece raro. He recibido una notification de que mi pedido se retrasaba, aun sigo esperando. Saludos

Updates and order progress communication could be improved

Amazing! So good! Great prices and fast shipping 10/10