equipamientos de hostelería profesional
Ibergastro Hostelería, S.L.
Avd. Luis Alberto de Cuenca, 70 Portal 3
14900 Lucena
Michael Ambros
eKomi CEO
Opinión del cliente
Opinión del cliente
Opinión del cliente
Opinión del cliente
Opinión del cliente
SOLO UN APUNTE LA EMPRESA QUE USTEDS TRABAJAN EL UNICO PERO PARA ENTREGARLO ES QUE ESTES DESDE LAS 9 A LAS 17:00 POCO FLEXIBLES EL PAQUETE EN MI CASO TUVE QUE IR A BUSCARLO A LAS INSTALACIONES DEL TRANSPORTISTA
Opinión del cliente
Opinión del cliente
That’s when the problems started.
They want to charge me *** plus VAT for the return because, according to them, the original shipping was “free,” so they deduct those costs from my refund. On top of that, I am personally responsible for arranging and paying for the transport of a very large oven weighing more than 80 kg from Spain to the Netherlands.
This is extremely disappointing and unacceptable customer service after spending so much money with them.
I would not recommend anyone to buy from this store. It is better to pay a bit more and buy from a trusted store in Spain.
Another important detail: the website appears to be based in Spain, but the products are actually shipped from countries such as the Netherlands, Germany, and others. And if you need to return something, they force you to send it back to that country at your own expense, while also making you fully responsible for organizing the transport yourself.
Very disappointed with the overall experience.
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Opinión del cliente
Opinión del cliente